CrewTalk
Available 4 min read

Managing Members Online

The web portal's Members page provides a comprehensive view of everyone in your hub. It's the most efficient way to manage roles and restrictions for larger teams.

Members Table

The members page shows all hub members in a table format:

ColumnDescription
NameDisplay name and avatar
RoleOwner, Admin, or Member
JoinedDate the member joined the hub
ActionsManagement buttons (admin/owner only)

Members are sorted by role (Owner first, then Admins, then Members) and then alphabetically.

Member Actions

Owners and admins see action buttons for each member:

Promote to Admin

Elevates a member to admin role, granting them management permissions.

Demote to Member

Removes admin privileges from an admin (available to owners and other admins).

Remove from Hub

Removes the member entirely. They can rejoin with a valid invite code.

Channel Restrictions

Configure which of the 10 channels this member can access.

⚠️ Action Confirmations

All destructive actions (demote, remove) require confirmation before executing. This prevents accidental clicks from affecting your team.

Managing Channel Restrictions

To set channel restrictions for a member:

1

Find the Member

Locate the member in the table.

2

Click Restrictions

Click the Channel Restrictions action button.

3

Toggle Channels

A modal shows all 10 channels with toggles. Turn off channels you want to restrict for this member.

4

Save

Changes save automatically. The member's access is updated instantly.

Bulk Management Tips

For large teams, the portal is much faster than the mobile app:

  • Scan the table to quickly see all members and their roles
  • Sort by role to identify which members are admins
  • Review restrictions across multiple members efficiently
  • Process promotions/demotions without navigating through action sheets
💡 Pre-Shoot Checklist

Before a production day:

  1. Open the Members page on the portal
  2. Verify all expected crew members have joined
  3. Confirm department heads are set as Admins
  4. Set channel restrictions for each department
  5. Remove any members from previous productions who shouldn't have access

Contextual Help

The members page includes a help icon linking directly to this support article. Look for the "?" icon near the member count at the top of the page.

Frequently Asked Questions

Members join via invite codes (which you can create from the portal). You cannot directly add a user by email or username — they must use an invite code to join.
Currently, channel restrictions are set per-member. You can quickly navigate between members on the portal to configure each one.
Yes. Promoting or demoting a member updates their permissions instantly. Their mobile app reflects the change in real time.